:: Terms and conditions of services

Customers may use our services for lawful purposes only. We reserve the right to refuse service to anyone. When you use our services, in any form, you automatically agree to the following terms and conditions outlined below. The terms "our", "us" and "we" refer to class-presentations.com and class-presentations.com and the term "you" refer to our customers and potential clients.

Web Content and web links

The broadcasting, distribution, storage, processing of, presentation of, linking to or otherwise handling in any way lewd, any information, data or material in violation of any United Kingdom, or International laws, using websites, email, discussion boards/groups, mailing lists or any other service that we provide, is strictly prohibited. The designation of any materials as such described above is left entirely to the discretion of our management. This includes, but is not limited to the following:

Copyrighted material, including media files such as copyrighted MP3 music.
Satanic materials
Material legally judged to be threatening or hate propaganda
Adult or obscene (pornography)
Pirated software, hacker programs or archives.
Material protected by trade secrets
Warez, cracks, copyright infringement
Gaming or online gambling
Sending unsolicited commercial e-mailing or off-topic email to multiple recipients (or spam), using spam or selling spam-related software or bulk email content.
Anime / manga
Sites that promote, link to, or present any illegal activity or content that may be damaging to our servers or any other server on the internet.
Traffic and/or storage abuse e.g. sites used as download repositories, or sites with banners, graphics or cgi scripts running from their domain used on other domains, sites with too many programs running continually in the background.
Server and/or customer abuse and/or attempt of abuse and unauthorized use or attempted use of other people's accounts or computers without the owner's authorization: these include but are not restricted to "internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.
or any other material which we deem to be objectionable.

Note that we are not responsible for checking the copyright of the content that you bring us for your website or that you put on your website, you are. If you are unsure whether or not your content is prohibited with us please feel free to discuss it with us before publishing it.

Access to your web account on our servers and support

To limit server abuse, we do the design, the on-going amendments, maintenance and support on our servers for all accounts and we do not allow anyone including account holders themselves to have access to the server itself by any other means than a secure interface such as a Content Management System, as long as this is provided by us. We design and maintain websites for customers. class-presentations.com does not provide advice or support for any web design, web hosting, Publicity or web programming. Any attempt to undermine or cause harm to a server, or customer, of ours is strictly prohibited. Offenders will be prosecuted to the fullest extent of the law. We access and maintain web accounts on our servers using secure access.

We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

Accounts, prices, billing and payment policies

We have a strict privacy policy. Only the individual whose name is upon the account(s) will be permitted to request changes to the said account(s). Likewise, inquiries into Customer information will be answered to the Account Holder only. However, we will cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

We will email out your invoice several days before your account becomes due to remind you of a payment whether a direct debit / standing order has been set up or not. It is the responsibility of the account holder to ensure that they have sufficient credit to cover the payment at the date the email or the primary agreement specifies that it will be sent. If a card or a cheque is declined for any reason, we will suspend the web site and send an e-mail telling you about it. If we do not receive a payment within a week of sending you an email, the web site will be deleted and your account suspended without further warning.
Payments can be made using standard modes including a cheque, a credit card, a debit card or Paypal. They can be made monthly or annually but account holders who pay annually receive a discount. All payments are due in advance. All Prices are in British Pounds. Currency conversion click here.

Prices at ThyLove start from £5 a month, £25 a year, payable in advance at the latest on the last working day of the previous month or year if you are paying respectfully monthly or annually. The payment can be made in a number of ways including using Paypal, cheques or standard other methods. The web service is automatically suspended if the money is not received in time.

All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes. All pricing is guaranteed for the term of pre-payment. We reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies us in writing for a request for termination of services.

Account cancellations

We reserve the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by us if we institute our right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.).

To cancel an account please send us your domain name and account name using the 'contact us' form with the reason for cancelling the account. Please allow 7 working days for account closure, from the date we receive your email. You will be asked to refund the domain name (which is bought annually) according to the time you are asking for the cancellation to happen and whether you want us to keep the domain name for you. Accounts are only to be considered cancelled once we have confirmed by e-mail that we have cancelled it for you. If you have not received conformation from us it means your account is still open and you will be billed for all services provided until we have given such confirmation. We will not be held liable for the non arrival of your request to cancel an account. It is your responsibility to ensure that you have received confirmation of the account closure from us. All accounts are RENEWED and billed automatically if no cancellation request has been received!

All of our web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount including setup fees but excluding overages. Domain registration fees are for a year and are not refundable at all. If the web hosting plan includes a free domain name registration, when cancelled an amount equal to the regular domain name registration fee will be charged. For web hosting contracts of 3 months or less, the full contract amount less any domain registration fees and overages will be refunded if we are notified within the first 30 days following activation. No refund is available after the 30th day. For web hosting contracts longer than three months, a refund equal to one half of the contract amount less any domain registration fees and overages will be given if we are notified prior to the first day of the second half of the contract term. For example, on a twelve month contract we must receive the notice of cancellation prior to the first day of the sixth month of the contract. No refunds will be given once the second half of the contract term has begun. This policy does not apply to any additional services such as overages, additional disk space, additional pop accounts, etc. Due to security concerns, all account cancellations must be done in writing via mail or fax with a valid signature of the primary contact of the account, account name, reason for cancellation. We also accept account cancellation submitted from the registered email address of the account holder. Phone requests will not constitute acceptance of any cancellation. If payment was made by check or bank transfer, payment will be made by company check within 15 days of receipt of cancellation.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, our agents, our customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold us harmless against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with our servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from our servers.

30 Day Money Back Guarantee/Refunds

Should you become unsatisfied with our services within the first 30 days of your account activation, we will refund your service fee. Special promotions carry a different refund policy. Refunds will be granted minus the value of the special offer. Special Offers CAN NOT be combined! The administration fee is non-refundable.

Cancellation Refunds: We DO NOT refund partial monthly fees to accounts cancelling after their 30 day initial account activation period. Therefore only full monthly fees existing on account will be refunded.

Correspondence

In the event of written notification of account termination being sent by us to a customer, any such communication sent by normal post shall be considered received by the customer.

Domain name registration

Domain names registered for use with web hosting accounts provided by us are registered in the customer's name. We might be listed as technical, admin (and sometimes billing) contact for the domain name. These contact details can be changed at the customers request, but we reserve the right to cancel any hosting agreement connected with the domain name if this is done. Domain name registration fees are not refundable. It is the customers responsibility to ensure that all names are spelled correctly prior to ordering domain names. The registration of domain names is subject to the availability of the domain name chosen by the customer and we make no guarantee as to that availability although we will help find as close to the proposed domain and as effective a domain name as possible.

Limitation of liability / Disclaimer

Your use of our services are at your sole risk. All our services are provided on an "AS IS" basis WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, CONSTRUCTIVE, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties, so this exclusion may not apply to you in full. We make no guarantee of availability of service and reserves the right to change, withdraw, suspend, or discontinue any functionality or feature of our service.

We will not be responsible or liable for any damages that your business may suffer, including but not limited to, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use our services or any content thereon. We make no warranties of any kind, expressed or implied for services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by our Web services and our employees.

THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY, WHETHER FOR BREACH OF CONTRACT, TORT, OR OTHERWISE, CAUSED BY ANY FAILURE OF PERFORMANCE; ERROR; OMISSION; INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; FILE CORRUPTION; COMMUNICATION-LINE FAILURE; NETWORK OR SYSTEM OUTAGE; OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD.

The subscriber agrees to indemnify us and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party.

The formation, construction and interpretation of this agreement shall be controlled by the laws of the United Kingdom. The U.N. Convention of Contracts for the International Sale of Goods is expressly excluded from any interpretation of this Agreement.
Any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the courts of England, UK, and the parties agree to submit to the personal and exclusive jurisdiction and venue of these courts.

Violations of these Acceptable Uses Policies and Terms of Service should be referred to us using the 'contact us' form. All complaints will be investigated promptly. Serious violations of terms or conditions can be ground for immediate account deactivation without refund.

We will be the sole arbiter in determining what constitutes violations of the provision we have hereby made. We reserve the right to suspend or cancel a customer's access to any or all services we provided if we have judged that an account has been inappropriately used. As delegated by our upstream hosting providers, any of these violations WILL get your account suspended or terminated and sites closed. We reserve the right to revise the Terms and conditions of Service at any time and without prior notice.

Note that actions resulting from a breach to these terms and conditions include but are not limited warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the breach.

By becoming our customer, you automatically adhere to the above Terms and conditions of Service. If you do not agree to these Terms and conditions of service, please do not apply for our services. Failure to abide by these terms or conditions of service will be grounds for immediate account deactivation and website closure. We reserve the right to refuse, cancel, or suspend service at our sole discretion.